Plans & Pricing.
Choose a Plan to Suit Your Needs
Each plan is designed and discussed specifically to suit your needs ~ in terms of the work to be completed, the costs involved, and the heart put into each aspect.
Package Rate of £560 per month **
This is the 'ideal' package we would suggest for small to medium sized businesses, ready to push forward.
You are free to concentrate on your core business and income-generating activities.
The Knight Shift Team can flexibly invest our time and abilities into working with you, and your team, to implement the strategy and vision you have in mind.
** Works out at 15-20 hours per month consistently... You'd be surprised what can be accomplished by a VA in this amount of time!
The flexibility of this package means a member of the team can be present for staff meetings, brainstorming sessions, customer engagement, assistance with content creation and Linkedin growth, as well as day-to-day admin support.
It alleviates concerns over time restrictions and additional billable hours on months that require more input - campaigns; strategy-building, etc.
Within reason, we become another member of your team, working remotely to see your purpose-driven brand, thrive.
** Initially, we begin with a timed, 2-week trial period (paid in advance).
This ensures we are confident that working together and the Package Rate is best for both of us.
Retainer hours Pay in advance for a cost-effective way to ensure all your needs are met. Charged on a decreasing scale and timed to the minute:
10 hours a month ~ £ 300
20 hours a month ~ £ 600
30 hours a month ~ £ 840
40 hours a month ~ £ 1,000
Adhoc hours are charged at £30 per hour.
These hours are timed and charged to the minute using time-tracking software, with a 1-hour minimum.
Special Offers.
Subject to availability.
From £0.95 per minute.
Transcription
Standard service ~ £0.95 per audio minute
Weekend / Urgent 24 Hour service ~ £1.25 per audio minute
From £45
Newsletters - Vibrant, emailed updates, expressing the heart and vision of your brand
You create the articles, I will ensure your followers receive them in the best possible light.
~ Additional articles added to the mix ~ £10
~ If you require help with content creation, please see 'Adhoc hours rate' and we can discuss your needs.
Standard
£45
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Up to 3 articles
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Formatting
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Proofreading
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Link checks
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Send to mailing list
Not Standard
£55
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Up to 3 articles
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Formatting
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Proofreading
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Link insertion and checks
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Graphic insertion
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Send to mailing list
Special
from £75
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Up to 3 articles
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Full design from scratch
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Branding placement
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Formatting
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Proofreading
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Link insertion and checks
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Graphic insertion
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Send to mailing list
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Timed to the minute
£280 per month.
Virtual Reception / Tradesman's Package
A perfect solution to the vital customer service that threatens to take you away from your core business each day.
This package includes the following:
~ Diary management - booking, quotation visits, confirmations and adjustments, reminders, etc.
~ Call handling* - weekdays, 9am - 6pm, transfers and message-taking; monthly reports.
~ Enquiry follow-ups - phone, email, or social media platforms.
~ Social media - weekly/monthly updates for brand awareness and customer engagement
~ Payment reminders - professional & friendly
~ Communications - invoice and estimate send-outs, replies to emails, quotation follow-ups, etc.
* Up to 50 calls incoming or outgoing, on your behalf, in your business name and tone. VOIP line setup is client's expense.
** See T's & C's for full contract terms
Services will be timed to the minute.
If/When services rendered consistently begin to exceed 12 hours per month, the offer will be reviewed with you.