To begin with, we are NOT talking about Artificial Intelligence…. When we talk about Virtual Assistants, we're talking about the outsourced, flesh and blood human behind your administration salvation! A Virtual Assistant is someone who works remotely using cloud-based software, performing multiple tasks. That is the ‘virtual’ aspect. They do not tend to have robotic voices, or send update requests at midnight. They can, however, manage all of the day-to-day processes that ke